FAQs

Frequently Asked Questions (FAQ)

On this page you will find all the answers to the frequently asked questions listed by our PX-FLASHTEMPLATE service team. Do you need more information? You can first refer to this guide which aims to help you and provide you with the answers to the most common situations following the act of purchase. In case of doubt or if you do not find any specific answers about your situation, do not hesitate to contact us personally. A member of our PX-FLASHTEMPLATE service team will be happy to respond to your request as quickly as possible!

If you have noticed that your bank account has been debited in the name of our company, it is undoubtedly because you have subscribed to our services. If you would like more information about your direct debits, the best solution is to contact one of our PX-FLASHTEMPLATE after-sales consultants, either by telephone (+44 2 039 664 571), by e-mail ([email protected]) or directly via the contact form

You are entitled to a simplified, free and immediate cancellation of your subscription. To exercise this right, you simply need to send us the e-mail address of your customer account, i.e. the one with which you validated your purchase and which has been registered by our services.

One of the priorities of the PX-FLASHTEMPLATE after-sales service is to facilitate all the steps taken by our customers, particularly when it comes to cancelling their contract. As a subscriber, you are invited to enter the e-mail address of your customer account using > our cancellation form.

You can find the general terms and conditions and the terms of sale for your contract directly on our website, specifically on the page provided for this purpose.

Our PX-FLASHTEMPLATE after-sales service team is committed to providing you with a relevant answer as quickly as possible. This is why our consultants are accessible via different communication channels (telephone, e-mail and contact form). In general, our customers receive an answer to their question within 24 hours.

Our FAQs aim to provide answers to the main questions asked by our customers. It is not an exhaustive page and you may not find the answer that suits your personal situation. If this is the case, our PX-FLASHTEMPLATE after-sales team invites you to contact one of its consultants, who will listen to you and take the necessary steps to provide you with further information quickly. You can reach us by phone at +44 2 039 664 571, by e-mail at [email protected] or directly via our contact form.

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Advisers can provide you with all the answers you need regarding your subscription or the services